Privacy Policy
Last Updated: January 28, 2026
Effective Date
This Privacy Policy is effective as of, and was last updated on, January 28, 2026.
Scope
This Privacy Policy describes Aid Finder, LLC's (“AidFinder,” “our,” “us,” or “we”) policies regarding the treatment of Personal Information we collect about you when you visit our website or use our platform at www.aidfinder.com (the “Site”), or otherwise interact with us (collectively, the “Services”). “Personal Information” is non-public information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual.
When you use our Services, you agree to our collection, use, and disclosure of Personal Information about you as described in this Privacy Policy or as otherwise instructed by you. If you do not provide us with Personal Information we request, we may not be able to provide you with our Services or your experience with those Services may be impaired. A link to a Portable Document Format (“PDF”) version of this Privacy Policy is available here.
Personal Information We May Collect
In the last 12 months, we have collected the Personal Information described below from the sources, and for the purposes, described. The specific pieces of Personal Information we collect about you vary depending on the nature of your interactions with us and may not include all examples listed below. For purposes of this Privacy Policy, “operational functions” include things like auditing our Services, understanding how our Site is used, improving our Services, security, preventing fraud, and for legal compliance purposes.
Identifiers and Contact Information, such as your real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, or passport number.
Where it comes from: Directly from you, from third-party data enrichers, or from our affiliates.
Why we collect it: To provide and communicate about our Services; to market, improve and develop our Services and our affiliates’ services; to provide to non-affiliated parties desiring to market services to you; and to perform operational functions.
Personal Information Described in Cal. Civ. Code § 1798.80(e), such as name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Where it comes from: Directly from you or from our affiliates.
Why we collect it: To provide and communicate about our Services; to market, improve, and develop our Services and our affiliates’ services; and to support operational functions.
Internet or Network Activity Information, such as browsing history, search history, and interactions with our website, applications, emails, or advertisements.
Where it comes from: Advertising third parties, your interactions with our Site or emails, or from our affiliates.
Why we collect it: To provide and improve our Services; to market, improve, and develop our Services and our affiliates’ services; and to support operational functions.
As reflected above, we process and collect your Personal Information as necessary for performing our contract or our legitimate interests in informing you about our Services and providing you with our Services and the products you request. For purposes of the above chart, when we collect Personal Information directly from you, this includes, for example, when you input the information into a form or upload documents containing the information to us or our service providers.
What Personal Information We Disclose and To Whom
Below you will find information that generally describes the categories of Personal Information we have disclosed and the purpose for the disclosure of that Personal Information within the past 12 months, as well as disclosures we are planning as part of our future.
Identifiers and Contact Information
Examples: Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, or passport number.
Who receives it: Service providers (including sales, customer service, and IT providers), marketing partners, our affiliates, and non-affiliated third parties.
Why we disclose it: To deliver our Services, to market our Services, and to measure and improve our Site.
Personal Information Described in Cal. Civ. Code § 1798.80(e)
Includes name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Who receives it: Service providers, marketing partners, and our affiliates.
Why we disclose it: To deliver our Services, to market our Services, and to measure and improve our Site.
Internet or Network Activity Information
Includes browsing history, search history, and interactions with our website or advertisements. Who receives it: Service providers (including analytics providers), marketing partners, and our affiliates.
Why we disclose it: See the “Digital Technologies” section.
Information without explicit authorization from you. For example, we may disclose your Personal Information to regulatory authorities, law enforcement, and similar authorities to comply with applicable law or legal process, protect our interests, or prevent or prosecute fraud. Your Personal Information may also be transferred in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction.
We do not use or disclose your sensitive Personal Information for any purposes other than those permitted by law (e.g., as necessary to provide products or services you have requested, legal compliance, etc.).
Digital Technologies
We use various digital tracking technologies to gather information about you when you interact with the Site, email communications, or our Services. These tracking technologies include technologies such as cookies, web or hardware, pixels, log files, local shared objects, and similar technologies. Certain information about your use may be collected automatically, including, but not limited to:
• details of your visits to and information generated in the course of your use of the Site (including the timing, frequency, and pattern of service use) including, but not limited to, traffic data, location data, weblogs and other communication data, the resources that you access, and how you reached our Site;
• details regarding the device you use to access our Services, including but not limited to your operating system, and browser type;
• information about how you interact with our ads and newsletters, including whether you open or click links in any correspondence; and
• information that you make available to us on social media platforms, such as by clicking on a social media icon linked from our Site or Services, including your account ID or username and other information included in your posts.
We use the information gathered via these technologies to maintain and optimize our Site (e.g., improving security, fixing bugs, preventing website crashes), understand traffic and usage patterns, associate information with a particular user or device, personalize your experience, and for marketing purposes (e.g., generating leads and tailoring our marketing efforts). Our partners may also supplement this data with the same or similar categories of Personal Information they have collected about you.
The cookies on the Site may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue in your browser until they are deleted or expire). Some of the cookies we use may be flash cookies or Adobe cookies, which may contain demographic information and depending on your browser, these cookies may not normally be deleted when your cookies are deleted. Please check your browser to determine where these types of cookies are stored and how they may be deleted. Among other cookies, we use Google Analytics. You can learn more about how those cookies work by visiting “How Google uses information from sites or apps that use our services,” located at https://policies.google.com/technologies/partner-sites. You may install a Google Analytics Opt-out Browser Add-on by visiting https://tools.google.com/dlpage/gaoptout.
You can learn more about cookies, see what cookies have been set on your computing device, and learn how to manage and delete them by visiting http://allaboutcookies.org.
While we recommend that you leave digital tracking technologies enabled, as they allow you to take advantage of some of the features of the Site, you have the ability to control our cookies. Specifically, you can configure your browser settings to (i) receive notifications when you are receiving new cookies, (ii) disable cookies, or (iii) delete cookies. Please refer to your Web browser's help section for information on how to do this. If you elect not to allow cookies to be placed, you may not be able to use or to enjoy all of the services and features of the Site. Your browser or device may include “Do Not Track” functionality, but at this time, we do not alter our Site’s data collection and use practices in response to Do Not Track signals.
We rely on partners, such as Google Analytics, to provide many features of our Site and Services and provide us data about your use. This information may be collected through cookies, web beacons, and other tracking technologies, as well as through your web browser or device. These tracking technologies may be used for the following purposes:
• Analytics: Allowing us to understand how our Services are being used, track site performance, and make improvements.
• Site Operations: Enabling features that are necessary for providing you the Services on our Site, such as identifying you as being signed in, tracking content views, and remembering your preferences.
Our use of digital tracking technologies does not increase the number of ads you see, only how relevant the ads you see are to you.
Selling and Sharing
Some of our practices and disclosures are defined as “selling” and/or “sharing” under state comprehensive privacy laws. Specifically:
• disclosing all categories of Personal Information among our affiliates;
• disclosing identifiers and contact information to non-affiliated third parties; and
• disclosing identifiers and contact information, Personal Information described in Cal. Civ. Code § 1798.80(e), and internet or network activity information to marketing partners.
You can opt-out of all selling and/or sharing by emailing your request to privacy@aidfinder.com or submitting this form. To opt-out of only digital tracking technologies, you can use our cookie banner or an opt-out preference signal, such as the Global Privacy Control (“GPC”) on browsers and/or browser extensions that support such a signal. To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.
Your Rights and Abilities
AidFinder provides the following rights:
• the right to know and access what Personal Information we have collected about you, including the categories of Personal Information, categories of sources from which we collected the Personal Information, the purpose for our collection, selling, or sharing of your Personal Information, and the categories of third parties to whom we disclose Personal Information. You can receive this Personal Information in a portable format.
• the right to request the correction of any inaccurate Personal Information;
• the right to request that we delete your Personal Information, subject to certain exceptions;
• the right to not receive discriminatory treatment for exercising your privacy rights;
• the right to opt-out of selling or sharing of your Personal Information;
• if you are a resident of Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, or Virginia, the right to appeal a denial of your privacy request, if applicable, which you can do by contacting us using the information in the “Contact Us” section; and
• if you are a resident of Delaware, Minnesota, or Oregon, the right to obtain a list of the specific third parties to whom we have disclosed your Personal Information.
How to Submit a Request to Know, Access, Correct, or Delete
If you would like to submit a request to know, access, correct, or delete Personal Information, you can email your request to privacy@aidfinder.com, use this webform. If you are an agent authorized to make a request on another person’s behalf, please indicate that when submitting your request. Agents must generally provide a signed authorization evidencing their authority to act on behalf of another individual.
Once you submit your request, we will take commercially reasonable steps to verify your identity, including confirming certain information you provide against the information in our files about you (e.g., your email address, name, phone number, or other identifying details associated with your account or prior interactions with us). Once we have verified your request, we will make good faith efforts to evaluate and act on your request, but there may be circumstances in which we might not grant your request (e.g., if you submit a request to delete that would violate our recordkeeping obligations). If we deny your request, we will tell you why unless we are prohibited from doing so by law.
Children's Information
Our Site and Services are intended for users age 16 and over. No one under the age of 16 should provide any Personal Information on the Site. We do not knowingly collect Personal Information from children under 16 and therefore, we do not sell or share such Personal Information. If you are under 16, do not use or provide any Personal Information on the Site. If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that Personal Information. We do not knowingly solicit or accept Personal Information from individuals under 13 years old.
How Long We Retain Your Personal Information
The retention period for each category of Personal Information varies. The criteria used to determine the retention period for the Personal Information category is set based on the length of time needed for: (1) how long the Personal Information is needed for its original purpose of collection; (2) the sensitivity and value of the Personal Information; (3) other operational purposes, such as audits and reporting; (4) statutory and regulatory requirements for retention; (5) industry practices; and/or (6) legal considerations, including those related to compliance and statutes of limitations.
Safeguarding the Personal Information We Collect
Although no website, app, platform, or business is 100 percent secure, the security and confidentiality of your Personal Information is important to us, so we take administrative, technical, and physical measures to protect the information you provide to us.
Links to Third-Party Websites
The Site may contain links to other websites not operated or controlled by us (the "Third-Party Sites"). The policies and procedures set forth herein do not apply to any Third-Party Sites. The owners and operators of all Third-Party Sites are responsible for all Personal Information provided, collected, maintained, stored, or otherwise disclosed on those sites, if any. The links on the Site do not imply that we endorse or have reviewed the Third-Party Sites, including their privacy policies, if any. We strongly encourage contacting those sites directly for information on their privacy policies.
Consent to Receive Text Messages
You are not required to consent to receiving text messages from AidFinder. By providing your phone number and opting in, you consent to receiving text messages from AidFinder regarding your inquiry, our Services, or related legal matters. Message and data rates may apply. You can opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us. Please note that opting out may limit our ability to communicate with you regarding your inquiry or Services.
Policy Updates
We may amend this Privacy Policy at any time in our sole discretion. Please re-visit this page periodically to stay aware of any changes. If we modify this Privacy Policy, we will post the updated privacy policy to our Site and update the effective date at the top of this Privacy Policy. Your continued use of our Site after a revised privacy policy becomes effective indicates that you have read, understood, and agreed to the revised privacy policy.
Contact Us
If you have any questions or concerns related to our Privacy Policy and procedures, please contact us by email at privacy@aidfinder.com.